Going digital is a step small and medium scale enterprises of all sizes and locations can take,and no matter how small, will help build their knowledge and confidence.It means embracing new technologies that can help your business grow and operate more effectively.  Adopting digital technologies in your business could help you set up new ways of working, save you money, improve efficiency and boost your competitiveness.


Let’s look at some of the ways softwares like CRM(Customer Relationship Management) software, E-commerce software and Accounting softwares can help your business.


One of the  ways digital software can help your business and employees is by automating labor-intensive tasks and reducing the risk of human errors. Using spreadsheets and paper-based records for your accounts presents a huge risk for incorrectly filed accounts and is incredibly time consuming when you need to collate receipts, invoices and manually check payment has been received.

Using a CRM system to securely store and access your customer details in a central location or using an accounting software to keep track of your revenue and expenses, will help you to spend more time on other tasks that really boosts your business.

Understanding your customers

Whatever business you are running , understanding your customer needs is essential for retaining them and attracting new ones. Using spreadsheets or paper based methods to keep track of their needs is hard work and time-consuming.Swapping spreadsheets and paper based methods for a CRM system simplifies how you can track orders and purchases thereby saving time.

Boosting Sales

Online trading via digital marketplaces complemented by social media sites helps you reach new customers and drive sales. E-commerce software can help you to showcase your brand and reach more customers quicker and easier than ever.

By reducing the burden of time-consuming administrative tasks, softwares can securely and easily store business data, simplify your selling process, and help refine your customer experience.


Going digital isn’t something you have to tackle all in one go.

Here are some ways to go about it:

  • Creating an online store so that your customers can easily access your catalog of products and buy directly from you anytime and anywhere.
  • Automating invoice generation, sales and revenue and expense tracking using an accounting software.
  • Keeping track of employees using HR management software
  • Using social media or other online platforms to promote your business and products as it helps boosts sales


Looking to go digital with your business, explore new ways to reach customers, drive sales, and automate your processes? Look no further. At Abia Tech Hub we have the expertise and resources to transform your business digitally. Contact us today via:  

Mail: [email protected]

All Social Media Handles: Abia Tech Hub

Tel: +234 805 274 9600 

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